Managed Services

We believe in being proactive, not reactive. Your servers and workstations are an integral part of your daily business. Why do you want to wait until after they break and impact your business to call someone to service them? With our fixed-fee, thus refreshingly predictable Managed Services plan, you won’t have to. In addition to receiving unlimited remote and on-site support, we monitor your servers and workstations on a daily basis, looking for any small warning signs before downtime strikes. We establish a baseline and maintain performance optimizations so that your investments are working at peak efficiency, your systems are protected from prying eyes, and your data is backed up and secure.

Backup systems are also monitored on a weekly basis and test restores are performed quarterly to ensure your data will be there when you need it. And if an urgent issue were to arise, you are exempt from the incurrence of any overtime or rush charges. Furthermore, with the Managed Services plan we work with you to produce often overlooked, but invaluable annual budgets and acceptable use policies for your company’s technology, so owners can rest assured knowing that their assets and intellectual property are being protected.

Additional plan highlights include:

  • Deploying automated security patches and software updates
  • Serving as a liaison between you and your other technology vendors
  • Managing technology assets and associated record-keeping needs